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FAQ's

ORDERS

Please note that orders cannot be changed, modified, or cancelled after checkout.

We can only accept one coupon code per order. 

Items bought at 30% off or more are final sale and cannot be returned or exchanged.

 

Have questions before you place your order OR Having technical difficulties?

Shoot us an email at hithere@shopfrillsboutique.com or call us @ (512) 352-5518

 

SHIPPING 

All orders placed Monday-Friday (with the exception of online exclusives which are subject to their own terms- see below) typically ship out within 24-48 hours. Please allow a little extra time for orders placed during the weekend or on holidays.

Please note that due to our warehouse being separate from our Brick + Mortar location, orders with multiple items might ship in separate packages. We will always do our best to consolidate as needed and will update with all necessary tracking number(s) 

If you're local... We also offer In-Store Pickup + Local Delivery!

As always, we process orders as quickly as possible, but please allow up to 72 hours (not including weekends/holidays) for your order to be ready. If your order contains 'Online Exclusives' please allow 5-7 days for your order to be ready.

You will receive a notification via text or email once your order is ready for delivery or is ready to pick up.