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FAQ's

Orders

Please note that orders cannot be changed, modified, or cancelled after checkout.

We can only accept one coupon code per order. 

Items bought at 30% off or more are final sale and cannot be returned or exchanged.

Have questions before you place your order?

Having technical difficulties?

Shoot us an email at hello@shopfrillsboutique.com or call us @ (512) 352-5518

 

Shipping

All orders placed Monday-Friday before noon will ship out same day.

Please allow 1-2 days for orders placed during the weekend or on holidays to ship. 

I'm local! Can I pick up my order? The answer is YES! Please choose "in store pickup" at checkout. Your order will be ready for pickup same day, if it is placed before noon. 

 

Subscriptions

Subscription box items are not eligible for return or exchange. Payments for monthly subscription boxes are processed on the 20th of each month and will ship on the 1st of each month. If the 1st falls on a Holiday or weekend, it will ship on the next business day. 

Please allow 5-7 business days for shipping. 

PLEASE NOTE : The retail value of each box will be $100+, but the physical number of items in box may vary month to month. 

***ORDERS CANNOT BE CANCELLED AFTER THEY ARE PROCESSED. IF YOU NEED TO CANCEL YOUR SUBSCRIPTION, PLEASE BE SURE TO CANCEL BEFORE THE 20TH OF THE MONTH***